Start with the province of employment, not the home address
When an employee lives in a different province from your business, the first question is not where they live. For income tax, CPP and EI withholding, the CRA looks at the employee’s province of employment, often shortened to POE. That province drives which provincial tax is withheld, and it can differ from the province on the employee’s address.
The POE depends on whether the employee reports for work at an establishment of the employer. For payroll purposes an establishment is a place in Canada that the employer owns, leases or rents, where employees report to work or from which they are paid. Generally, an employee’s home office is not treated as an establishment, so hiring someone who works from home does not by itself open a new province for you.
This guide covers employees who are residents of Canada and paid employment income. Employees who live outside Canada, and employers with no Canadian establishment, follow different rules, so raise those with your accountant early.
Walk through the CRA’s decision order
If the employee reports in person to one of your establishments, the POE is the province where that establishment is located. There is no minimum amount of time they have to attend. If they report in person to more than one establishment during a pay period, the CRA has tie-break rules, so check the current guidance rather than guessing.
If the employee never reports in person, consider whether a full-time remote work agreement exists. The CRA generally sees one when the employer directs or allows the employee to do their duties 100% remotely from places that are not employer establishments, and both sides can justify that arrangement. Where one exists, ask whether the employee is reasonably attached to one of your establishments. The main test is where they would physically report if it were not for the remote arrangement. An employee who worked at your Hamilton office just before going fully remote is generally attached to that office unless their duties or circumstances have changed.
The CRA also lists secondary indicators: where they would attend meetings, receive equipment, receive instructions, which office supervises them under the contract, and which office their duties serve. They do not all have to point the same way, but one establishment must be clearly supported. The CRA states that attaching an employee to an establishment to avoid source deductions or contributions in a province is not considered reasonable.
If there is no full-time remote agreement, or the employee cannot reasonably be attached to an establishment, the POE is the province of the establishment from which the salary is paid. In practice that is often where your payroll department or payroll records are located.
Set up the employee correctly
Once you have the POE, record the reasoning in the employee file: the remote work agreement, the establishment they are attached to and the indicators you relied on. This is the evidence you would produce if the CRA asked why you withheld for one province rather than another.
Ask the employee to complete the federal Form TD1 and the provincial or territorial TD1 for the province of employment, not necessarily the province where they live. Enter the POE in your payroll software, because many programs default to the home address province. The CRA’s Payroll Deductions Online Calculator can be used to check a pay run after setup.
If the POE is Quebec, you deduct QPP contributions instead of CPP, along with QPIP contributions, regardless of the employee’s province of residence. Revenu Québec administers those, so confirm the registration and remittance steps before the first pay.
Tell the employee what to expect at tax time
An employee whose province of employment differs from their province of residence may have too little or too much income tax deducted. The CRA says an employee who expects too little withheld can ask to increase deductions by filling out revised TD1 forms. An employee who expects too much withheld needs a letter of authority from the CRA before the deductions can be reduced. Explain this in plain terms before the first pay so the year-end tax result is not a surprise.
Non-employment amounts such as pension income, retiring allowances and RRSP payments follow a different rule: the POE is the recipient’s province of residence. Do not apply the employee rule to those payments.
Review when something changes
Revisit the decision when an employee moves, when the remote agreement changes, when you open or close an office, or when the person starts reporting in person. Update the TD1 forms and the payroll setup on the effective date and keep the old documents.
Provincial employment standards, such as minimum wage, vacation and statutory holidays, are a separate question from tax withholding. This guide does not cover them; check the rules for the province where the work is performed.
A few minutes of documentation at hiring is much cheaper than correcting a year of deductions and amended slips later. If the facts are mixed, ask for help before the first pay run, not after the year-end slips.
Your conversation checklist
- Confirm the employee is a resident of Canada and paid employment income
- Record whether they ever report in person to an establishment
- Document any full-time remote work agreement
- Note the establishment they are attached to and the indicators used
- Collect federal and provincial TD1 forms for the province of employment
- Set the province of employment in payroll software
- Add Quebec QPP and QPIP steps if the POE is Quebec
- Explain the possible tax mismatch to the employee
- Review the decision when duties, offices or agreements change
- Keep the file for the CRA’s record-keeping period
Further reading & sources
- CRA: Determine the province of employment (POE)
- CRA: Increase or reduce income tax deducted at source
Tax rules and administrative requirements can change. Check the applicable official guidance and confirm your circumstances with a qualified adviser. This guide is not an assessment of your filing, payment or legal obligations.